For plant engineers · shift in-charges · section heads

Walk into the morning meeting with every answer ready.

18 Steps is the assistant that knows your plant. Ask it anything, log the shift by voice, and get your brief before the 8:30 meeting. It lives on WhatsApp — no app, no login, no IT request.

Ask a real question · live, no sign-up
Conversion falling Column flooding Exchanger fouling Bed pressure drop
Continue on WhatsApp …where it also logs shifts & preps your morning meeting.
For information only. Never for safety-critical work (isolation, permits, confined space, hot work) — always follow your plant SOP and the responsible authority.
Free for engineers · Works in English & Hinglish · Your plant's data stays yours
Your day, three moments that matter

Be the engineer who always has the answer

Not another dashboard nobody opens. A colleague in your pocket for the moments that decide how your day goes.

08:25 · BEFORE THE MEETING

Never say "I'll check and revert"

Five minutes before the review, your brief is ready: your section's numbers, what moved overnight, and the three questions your boss is most likely to ask — answers in hand.

"Output dipped 2% — here's why, and here's the plan."
ANY TIME · THE QUESTION YOU WON'T ASK ALOUD

Ask without anyone watching

The thing you'd rather not ask the senior in front of the whole shift. Ask it here instead — a straight, sourced answer in seconds. Nobody sees. You just look sharper.

"Why is my DE bearing running hotter than the NDE side?"
END OF SHIFT · THE HANDOVER

Handover in 90 seconds

Everything you logged this shift, assembled into a clean note. Review, edit, send to the group. The next shift actually knows what happened — and it's on record that you flagged it.

"Full handover, signed and sent, before I clock out."
How it works

You already know how to use it

It's a WhatsApp chat. If you can send a voice note to a friend, you can use 18 Steps. Nothing to learn.

1

Save the number

Add 18 Steps and say hi. No sign-up, no password, no app store, no waiting on IT.

2

Talk like a colleague

Ask, send a voice note, snap a photo of a gauge or nameplate — in English or Hinglish, however you talk on the floor.

3

Look sharper daily

Answers when you need them, logs that write themselves, handovers in seconds, your morning brief before the meeting.

What it does

Six things, every shift

?
Answers your plant questionsCombustion, metallurgy, rotating equipment, process — with the source, and an honest "not sure" when it isn't.
🎙
Logs by voice or photoA rambling voice note becomes a clean, timestamped, tagged entry. A photo of a gauge or nameplate is read and filed.
🔎
Remembers everything"What happened last time?" pulls entries from months ago — even ones written by an engineer who's since moved on.
📋
Writes your handoverThe shift's log, assembled into a clean note you review, sign and forward in ninety seconds.
Preps your morning meetingYour numbers, what deviated, and the questions you're about to be asked — ready before you walk in.
Drafts the paperworkThe mail to maintenance, the notification, the incident summary — written properly, in fifteen seconds.
Your data

What you log stays in your plant.

Sealed to your plantYour entries are never visible to another company. Ever.
Never used to train modelsYour observations and your plant’s numbers are not training data.
Nothing safety-criticalIsolation, permits, confined space, hot work — it points you to your SOP. It will not improvise.
Your plant can claim itOne link lets your plant head see usage, export everything, or delete all of it. Nothing hidden from your employer.

Try it now — ask your plant anything.

Ask a real question · live
For information only. Never for safety-critical work — always follow your plant SOP.