For plant heads · operations leadership · site directors

Your plant already knows why it fails. Nobody is listening.

18 Steps reads your historian, lab, maintenance and shift records together — continuously — and surfaces what's going wrong before the damage compounds. Start by seeing what last quarter's undiagnosed problems already cost you. Nothing touches your controls.

Software only · no new sensors · your data stays in your tenant
The difference

It doesn't wait to be asked

Every plant tried AI the same way: an engineer notices a problem, opens a chatbot, types a question. That's the wrong shape for a plant. Problems don't announce themselves to whoever happens to be asking.

Today — AI as a chatbot

You ask. It answers.

Someone spots something, pastes a few numbers, gets a plausible paragraph. Nothing watches the other thirty thousand tags. Nothing watches while everyone sleeps.

18 Steps — AI as a colleague

It watches. It tells you.

It reads every instrument, lab result, maintenance record and shift log as one picture, around the clock. When something's going wrong, it raises its hand first — evidence assembled, paperwork drafted.

One example, end to end — the same pattern repeats in every industry

A true-to-life Tuesday at a plant

Every site runs on five or six systems that record everything — and talk to nobody. Here's how one excursion unfolds when each clue sits in a different silo.

Five systems. Twenty years of coexistence. Never once read together.

4–6 daysto diagnose a cross-system excursion by hand
1.5–2%of process efficiency bleeding the entire time
US$200–250Ktypical cost per episode at a mid-size site
6–8episodes like this in a typical year
The arithmetic

US$2–4 million a year at a single site — in numbers you already report

US$1M+ / yra single point of process efficiency at a mid-size site
US$400–600K / yrexcursions diagnosed same-day instead of day five
US$50K+ / hourthe cost of the unplanned stoppages it helps avoid
15–20 hrs / dayengineer time returned from reports and reconciliation

Illustrative. Week one of any engagement recalibrates the arithmetic to your site's own numbers.

Non-negotiables

The hard lines

No control-system connection
No setpoint changes, no write access
Read-only, in your tenant
Every action approved by your people
Your data never trains models
An AI error in an office is a reversible entry. An AI error on a kiln, a boiler or a press line is not. That is why it advises and drafts — and your people decide.
Start here

A retrospective on your own data — nothing touches production

YOU SHARE, UNDER NDA

One afternoon

90 days of historian, lab and maintenance exports for one section — files your team pulls without an IT project.

WE ANALYSE

Three weeks

It replays your quarter: every excursion, every delayed diagnosis, the cross-system root cause of each.

YOU RECEIVE

The lookback report

What each delay cost — plus the incidents that were never registered at all. Verifiable line by line.

No IT projectNo live connectionNo OT risk
Fixed fee: typically US$25–50K, scoped to the section · credited against a pilot if you proceed. Request a plant scan
Your data

Yours. Walled off. Never trained on.

We are asking heavy industry to let us read its most sensitive operational data. These are not preferences. They are how the system is built.

Your plant is a sealed tenant Your data sits in its own isolated store. It is never queried, retrieved or visible for any other company. Not by design choice — by architecture.
Never used to train models Your process parameters, assays, logs and engineers’ notes are never used to train any model, ours or anyone else’s. They exist to answer your questions and nothing else.
Nothing crosses to another plant General engineering knowledge improves for everyone. Your operational data, figures and incidents never leave your tenant, in any form, identified or otherwise.
Read-only. No control-system access We never connect to your control system, never write a setpoint, never touch an interlock. We read exports and records. Every action is approved by your people.
Nothing safety-critical, ever Isolation, permits, confined space, hot work — the system refuses and points to your SOP and the responsible authority. It will not improvise on safety.
You can take it all back Your plant head can claim the plant with one link — see every user, export everything, or delete all of it. No notice period, no retention, no argument.

Every one of these is written into the contract, not just this page. If your IT or security team wants to go through it line by line before anything connects — good. That is the right instinct, and we will sit with them.

See what last quarter cost you.

Three weeks, your own data, nothing touches production. A fixed fee, credited against a pilot if you go ahead.

Request a plant scan